Astoria Co+op is offering grocery pickup service to help keep our most vulnerable community-members safe.

If you’re of good health and not in a high-risk group for coronavirus, please visit our store, as we have limited capacity to implement curbside pickup. We are taking many precautions to keep the store safe and are open 9am to 7pm daily.

If you feel you are in a high-risk group including seniors and those with compromised immune systems and need grocery pickup service, we’re glad to help do your shopping. Click here for more information.

In a continued effort to keep providing the community with groceries in the safest manner possible, we are making additional changes until further notice that include the following:

• We will no longer accept outside reusable containers in the store. This means no reusable grocery bags, no reusable bulk containers, and no can/bottle returns. We will cover the state-mandated bag fee.
• We are not accepting returned items. If you’re unhappy with a purchase, we will evaluate on a case by case basis.
• All bulk foods are now prepackaged.
• We cannot accept special orders due to difficulties with distribution.
• No cash is accepted at this time. Credit, debit, gift cards, checks and EBT only.

We ask that you keep the health of yourself and community in mind. If you are experiencing any cold/flu-like symptoms, please do not enter the store. Use the hand sanitizer dispenser we have at the entrance before shopping. Keep at least six feet of distance between fellow shoppers and staff. If you must cough or sneeze, do so into your elbow.

The coronavirus we’re trying to protect against spreads easily and lives on surfaces for a long time, so keep in mind, “if you touch it you buy it”. Meaning, please do not peruse produce with your hands. A staff member would be happy to help you select the perfect fruit or veggie.

We’re taking a myriad of measures so we can continue to provide a vital service to you and the community in a safe manner. Some other big changes include no self-serve food or in-house dining, limiting the number of shoppers in the store at one time and a reduction in hours to allow more time for stocking and sanitizing.  We have assigned a staff person to sanitize touch points throughout the day.

We have received an overwhelmingly positive response regarding our new precautions. It’s great to have this encouragement in a very difficult time and thank you for your support! We are always open to your feedback and suggestions. You can reach us at [email protected].

Due to current circumstances, we need more time to stock and sanitize. Starting March 18, we’ll reduce hours to 9am-7pm.

Today, we began limiting the number of customers in the store to 10 individuals or groups/families. We have a staff person at the entrance helping to queue shoppers and have measured tape spaced 6-feet apart so that anyone waiting in line can practice social distancing. We’re asking this distancing continue in the store and that everyone use hand sanitizer we’ve placed at the entrance before shopping.

We’re asking anyone with cold/flu-like symptoms to stay home, including shoppers and staff. As you know, we are facing a global pandemic. The co-op wants to keep our staff, shoppers, and community healthy while continuing to serve you. You can read more about the many precautions we’re taking by clicking here.

Thanks for being so supportive and understanding through this rough time. We’ll continue to keep you updated. Please don’t hesitate to reach out with questions and concerns. You can reach us at [email protected] or call (503) 325-0027.

In a continued effort to keep our store as clean and safe as possible, we’ve made some changes to our deli. For the time being, there will be no self-serve food in the hot bar and salad bar. We’re still serving food in the taqueria and upping grab n’ go options.

All prepared foods are currently to go only. We’ve closed our deli seating area to eliminate the chance of people congregating and spreading germs. Cardboard to-go boxes and disposable utensils will be available in lieu of washable dishware.

As you know, we are facing a global pandemic. The co-op wants to keep our staff, shoppers, and community healthy while continuing to serve you. There are many precautions we’re taking:

• • Shoppers are asked to use a hand sanitizing station as they enter the store.
  • We’ve placed several other hand sanitizing dispensers around the store.
  • Staff have been instructed to maintain at least a 3-foot separation from each other and shoppers and we ask that you please respect this social distancing.
  • We are sanitizing shopping cart handles with an EPA listed product. Sanitized carts are located inside and used carts should be returned to the cart corrals outside.
  • Gloves are now available for shopping in the bulk department.
  • We are asking all staff with any cold/flu-like symptoms to stay home. We have relaxed sick time policies so that staff don’t have to worry about missing hours.
  • We are asking shoppers who have cold/flu-like symptoms to stay home as well.
  • Our staff is sanitizing touch points throughout the store regularly including, but not limited to restrooms and checkout areas.
  • We have suspended all food and drink sampling demos in the store.

We are closely monitoring the news, information from health agencies and best practices from co-op peers. We’ll keep you updated if anything else in our business changes. Please don’t hesitate to reach out with questions and concerns. You can reach us at [email protected] or call (503) 325-0027. Thank you for your understanding and support.

A message from our General Manager Matt Stanley

It is often the case, in difficult times, that grocery stores are a vital resource to the communities they serve. The recent outbreak of novel coronavirus (COVID-19) is proving that this continues to be true.

You have come to us in recent days to stock your pantry, replenish cleaning supplies, and prepare alongside others in the community. As a grocery store, our co-op is in the unique position of offering essential services for our communities while also doing all we can to minimize risk to our staff, members, and shoppers.

In light of the situation our region finds itself in, I want to share the things our co-op is doing to best serve you, care for our staff, and be a responsible member of our community:

• While Astoria has had no reported COVID-19 infections, we have asked any staff exhibiting symptoms of respiratory illness or fever to stay home and notify their physician. We have also given our staff who have underlying medical conditions the invitation to discuss their concerns with me and our HR department for possible reassignment of duty.
• We have sanitizing wipes available at the entrance for you to wipe down your shopping cart. We have also installed several hand sanitizer dispensers throughout the store for your use, including one around the corner at the entrance and one at the hot food and salad bar. Our staff is actively sanitizing touch points throughout the store throughout the day including multiple bathroom cleanings daily.
• Touchless payment options all work at the co-op, such as Apple Pay and Google Pay. If your touchless pay is programmed with a credit card (not debit) you will not need to touch anything at checkout.
• Our deli management team is ServeSafe (advanced food safety training) trained and excellent food safety standards are maintained in the co-op kitchen.  We are rotating serving spoons and tongs hourly on the hot food and salad bar. The deli seating area tabletops are sanitized hourly. Gloves are worn by all deli staff at all times.
• We have suspended all demos in the store.
• We are experiencing increased out of stocks from our distributors. It is likely that this will continue. It is possible that we will have missed deliveries due to the increased demand for staple items during this time. We are working hard to keep the co-op stocked.

We anticipate that guidance from federal, state and local agencies may change rapidly over the coming days and weeks. We will continue to monitor closely and be nimble in adjusting our operations to prioritize the health and safety of you and our staff.

I know you have many choices when it comes to where to purchase groceries. Thank you for choosing our co-op and for being an integral part of our community.

The news about the coronavirus spreading in our country and cases in Oregon and Washington is concerning. Your co-op is closely monitoring the situation and taking precautions for the health of our shoppers and staff.

We have stepped up frequency of sanitizing door handles and other surfaces and have installed several hand sanitizing stations around the store. We are reminding employees to be vigilant about hand washing and are asking anyone with cold flu symptoms to stay home.

If you are planning on stocking up on food and water, let us know and we can order cases for you. Most items will arrive within a few days. There is a 10% discount on cases. You can special order a case in-person by asking a staff member, calling the store (503) 325-0027, or emailing [email protected] with your request.